Frequently asked questions
Have a question for us? We have answered some of our most frequently asked questions below. If this is not what you were looking for then we're only a phone call away, so why not call us on 07927 325 650?
How long do Glamboo take to post?
We aim to post all stocked items by courier within 1-3 days of your order being placed, it will usually take another 2-3 days for your order to arrive. Total time to your door is usually 4-7 days.
How do I wash my Glamboo beauty pillow case?
Please observe care instructions on the inner tag, 30° wash, air or cool tumble dry, no conditioner, all very eco.
Does Bamboo help to relieve allergies?
Yes it's very helpful if you suffer from allergies as it is naturally hypoallergenic. The fabric is not treated with harsh or toxic chemicals and is OEKO TEX Certified. Bamboo fabric wicks moisture away from skin 2 times faster than cotton. The lack of moisture and the sateen weave of the fabric make it an inhospitable environment for bacteria to breed, meaning you inhale less allergens and there is a minimal amount in contact with your skin whilst sleeping. Also the smooth and super soft sateen weave means your skin is not irritated by the fabric when you move during sleep lessening redness and inflammation.
What if my pillow case is faulty, damaged?
Extreme care is taken to ensure your pillow case is of the best premium quality. If you have any concerns or an issue, we want to make that right. Please contact us on hello@glamboo.co.uk with a photo, or written description of the issue. We are happy to replace any items proven to be faulty.
What if the colour I want to order is out of stock?
Please email ourselves at hello@glamboo.co.uk and as soon as the colour you want is back in stock will will email you directly.
I'm a hair/beauty salon and I'd like to stock the Glamboo beauty pillowcase?
Please email us at hello@glamboo.co.uk and we will be in touch, we would love our product to be accessible to as many customer's who would benefit from using it as possible.
Is Glamboo a UK Company?
Yes Glamboo is based in Warrington, Cheshire, England.
My pillow seems slightly larger than I expected it to be?
This is to allow for shrinkage, as all bamboo will shrink slightly on the first wash only, it will also become even softer to the touch.